1 My tools

On the Homepage you have an overview of the following services:

1. Monitoring & Documentation Tools
2. Desktop Management
3. Telephony
4. Infrastructure Management

When you click on any of those fields, it redirects you to page Services from where you can choose a specific link that you need.

2 My account

You can choose:

1. Personal details
   • You can update your personal information or change your password. By clicking on the button "Update", your changes will be saved.
2. Business settings
   • This is visible only to the Administrator role
   • You can update the Billing Address, Delivery Address, Company Addresses, and Add new Office information. By clicking on the button "Update", your changes will be saved.
3. Company users
   • This is visible only to the Administrator role
   • You have an overview of all Company User accounts
   • You can change the name, phone, language, email, and role of any user account or you can easily deactivate the user account by changing the status of the user.
   • You can create a new user. By clicking on the button "Create", the new user will be added.

3 Support Wiki

When you click on page Support Wiki, it is guiding you to help pages for ITAF where you can find all the information that you would need.

4 Chatbox

Click on a box on the left bottom of the screen, enter your name, email, and message and you will start a live chat.

You can send a transcript of the chat to your email.